Shipping policy
Shipping Policy
At Epplist.com, your satisfaction is our top priority. We aim to provide a smooth and transparent shipping experience, whether you’re buying from us for the first time or returning for more.
Where We Ship
We currently ship to most countries worldwide. If your country is not supported at checkout, feel free to contact us and we’ll look into it.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once processed, your order will be handed over to our logistics partners for shipment.
Estimated Delivery Time
Depending on your location and the product ordered, delivery typically takes:
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United States, United Kingdom, Canada, Australia: 7–15 business days
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Europe: 7–18 business days
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Rest of the World: 10–20 business days
Please note: These are estimated timeframes. Occasionally, external factors (like customs delays, public holidays, or global events) may cause slight variations.
Tracking Your Order
As soon as your item ships, you’ll receive a shipping confirmation email containing your tracking number and a link to monitor your package in real-time.
Delivery Issues
If your order hasn’t arrived within 20 days of shipping, please contact our support team at support@epplist.com, and we’ll investigate immediately.
Multiple Items
If your order contains multiple products, they might arrive in separate packages, depending on warehouse locations and item availability. This helps us get your items to you as quickly as possible.
Wrong Address Disclaimer
Please double-check your shipping address before completing your purchase. Epplist.com is not responsible for orders shipped to incorrectly provided addresses.